Conflict Management & Conflict Resolution Consulting

Conflict Management & Conflict Resolution Consulting2019-10-22T14:34:28-04:00

Learn the Art of Conflict Resolution Through Masterful Conversations

Tough conversations are a part of every workplace. But these difficult moments don’t have to ruin your organization’s morale or productivity.

ClearSight Leadership teaches an innovative approach to conflict resolution known as Masterful Conversations. Our conflict management consultants share the techniques it takes to have difficult conversations in a supportive, proactive, and effective way.

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What We Do For You

ClearSight Leadership is located in the Boston, MA area and serves clients in the Boston area, New England, New York, as well as companies in the Bay Area.

Our consultants serve high-growth companies in the life sciences and technology industries.

Investigate

The first step in conflict resolution is investigation. We’ll introduce the concept of skillful inquiry, where questions are used to solicit views, judgments, ideas, opinions, concerns, and priorities. This involves skills like active listening, acknowledging others’ feelings, creating learning conversations, and asking open questions.

Diagnose

There are many root causes of conflict, including misunderstandings, ineffective problem-solving approaches, and poor decision-making. When you have a proper diagnosis of the problem, the solution becomes clear. Let’s get to the bottom of persistent conflicts in your organization through some careful diagnostic work that includes personality and team effectiveness assessments as a way to collect data and then diagnose the issues.

Coach

Teams, just like individuals, develop habits that can be helpful or hindering to accomplishing important objectives. Our experienced coaches help your teams to develop awareness of unproductive dynamics that foster unnecessary conflict in order to help foster productivity, alignment, and results.

Investigate

The first step in conflict resolution is investigation. We’ll introduce the concept of skillful inquiry, where questions are used to solicit views, judgments, ideas, opinions, concerns, and priorities. This involves skills like active listening, acknowledging others’ feelings, creating learning conversations, and asking open questions.

Diagnose

There are many root causes of conflict, including misunderstandings, ineffective problem-solving approaches, and poor decision-making. When you have a proper diagnosis of the problem, the solution becomes clear. Let’s get to the bottom of persistent conflicts in your organization through some careful diagnostic work that includes personality and team effectiveness assessments as a way to collect data and then diagnose the issues.

Coach

Teams, just like individuals, develop habits that can be helpful or hindering to accomplishing important objectives. Our experienced coaches help your teams to develop awareness of unproductive dynamics that foster unnecessary conflict in order to help foster productivity, alignment, and results.

Upcoming Events

Next Webinar

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Next Workshop

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Take the Team Effectiveness Assessment

See if Your Current Teams are Effective

To build effective teams, you first need an assessment of what’s working well and what needs attention. Where do you start? Gain clarity for your team with the help of our interactive Team Effectiveness Assessment.

Launch Assessment
More Free Resources

Take the Team Effectiveness Assessment

See if Your Current Teams are Effective

To build effective teams, you first need an assessment of what’s working well and what needs attention. Where do you start? Gain clarity for your team with the help of our interactive Team Effectiveness Assessment.

Launch Assessment
More Free Resources

Testimonials

“Jonathan created an optimal environment to help me hear what I needed to hear about my leadership. Through our work, I took concrete actions to grow in ways that benefit me personally and have real impact on both organizational goals and business results. He was motivating to work with and a great accountability partner.”

– Duncan Reece, Senior Vice President & General Manager, Iora Health

“In working with Jonathan, I was able to improve the way I communicate with peers to begin the transformation of IT from service provider to strategic partner. As a coach, Jonathan was collaborative, frank and direct in his feedback, helping me maintain focus on key priorities while facilitating lessons learned along the way.”

– George Marootian, EVP, Head of Technology, US Distribution, Natixis Investment Managers

“Jonathan built a successful coaching partnership with me through our work. He was genuinely invested in my success and the success of the company and helped me strengthen my leadership and influence in impactful ways. He was keenly responsive and tailored his approach to what I needed in the moment, which was key to my growth.”

– Patrick McDonough, Chief Technology Officer, HealthcareSource

Thought Leadership

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